All of our Rugs are custom-made-to-order and handcrafted to the highest quality standards.

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• Material: polyester, non-woven fabric which is soft touch, and wear-resistant.
• Standard Material Type: Thickness: 0.23-0.27inch (6-7mm) 
• Premium Material Type: Thickness: 0.31-0.35inch (8-9mm) 
• It is non-woven and dyed by advanced technology, has good fastness, is largely soft, nice water absorption.
• What makes it different from the old material: The seam stitches are very firm to prevent the unraveling of the fabric.
• Multi-size and multicolor. Anti-skid Non-woven Fabric with dots backing which keeps the bath rug in place, even when wet. Easy to be placed on the floor of the front door, back door, kitchen, bathroom, bedroom, living room, dining room, porch, balcony, etc…

PLEASE NOTE:

• Since the size is manually measured, please allow a 1 – 3cm dimension difference.
• Products need to be folded for shipping, there will be folding marks, not a quality issue, please rest assured that the use of carpets.
• As a result of the production batch, the light-intensity photography effect will have a color difference.
• The rug border has a black, red, grey, and beige color.

CARE INTRODUCTION: HAND WASH

RETURN & REFUND

We will gladly issue you a replacement item or issue a refund back to your original form of payment for any of the following reasons:

• You receive an incorrect item
• Your order contains damaged product(s)
• Your order has a printing mistake Part of your order is missing from the package

Once we receive the returned product please allow 6-10 days business to process for you.

Our inspection department will process all returned products for approval/rejection.

If you are approved for a refund please allow 3-5 business days to receive your refund once it is refunded.

Read more about the Returns & Refunds Policy here.

CANCELLATION & CHANGE ORDER

Orders are accepted canceled or modified within 12 hours after being placed.

Please note: After 24 hours since placing and payment successfully, when the item is put into production processing. Any request to cancel an order will not be accepted.

Read more about the Order Cancellation Policy here.

• Production: Made To Order.
• Processing Time: All orders are sent to the manufacturer within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 5 – 7 business days.